Privacy Policy

1. Information We Collect

We may collect the following types of personal data when you interact with our website, schedule an appointment, or contact us:

1. Personal Identification Information: Name, email address, phone number, and other details required for the job or project.
2. Appointment Scheduling Data: Information provided when using our self-hosted appointment scheduler at start.plenck.com, such as contact details and project-related information.
3. Usage Data: Information about your visit to our website, including pages viewed, time spent on each page, and other analytics data.

2. How We Use Your Data

The information we collect is used strictly for the following purposes:

1. Appointment Scheduling: We use the data you provide through our self-hosted appointment scheduler (start.plenck.com) to facilitate communication and project management.
2. Communication: Contact details are used to respond to inquiries, provide quotes, and deliver services related to your project.
3. Analytics and Improvement: We may use third-party tools like Umami to analyze website traffic and improve user experience.

3. Third-Party Services

We use the following third-party services that may have access to your data:

1. Scheduler: Our appointment scheduling system at start.plenck.com is powered by Cal.com, an open-source scheduling tool we self-host to manage appointments efficiently. Any data entered through this system is stored securely on our servers.
2. Analytics: We may use Umami for website analytics to understand how visitors use our site. Umami collects non-personal & anonymous usage data such as page views, time on site, and interaction patterns.

4. Data Protection and Security

We take appropriate measures to ensure the security of your personal data:

1. Data Encryption: All information submitted via our website or appointment scheduler is encrypted in transit using SSL.
2. Data Storage: Information collected through our self-hosted tools is stored securely on our servers. We ensure regular maintenance and security checks to prevent unauthorized access.
3. Access: Only authorized personnel have access to your personal information for job-related purposes.

5. Your Rights

You have the right to:

1. Access and review the personal data we hold about you.
2. Request corrections to any inaccurate data.
3. Request the deletion of your personal information, where applicable.
4. Opt-out of marketing communications at any time.

6. Cookies

We may use cookies to enhance your browsing experience on our website. Cookies are small text files stored on your device that help us track site usage and improve site functionality. You can manage cookie preferences through your browser settings.

7. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review this page periodically.

8. Contact Us

If you have any questions about this Privacy Policy or need further assistance, feel free to contact us at:

1. Email: [email protected]

Thank you for trusting Plenck with your data. We are committed to maintaining your privacy and ensuring that your information is handled responsibly.